Terms and Conditions

Terms of Service

Effective Date: April 21, 2026

1. Company Information

One Third is operated by One Third LTD, a company registered in England and Wales.

Company Number: 16900856
Registered Office: Unit 2 Day Street, Dewsbury WF13 3LJ
Email: hello@one-third.co.uk

2. Acceptance of Terms

By accessing and using our website, you agree to be bound by these Terms of Service. If you do not agree, you must not use our website. We recommend that you print a copy for future reference.

3. Accessing Our Website

Availability: We do not guarantee that our website will always be available or uninterrupted.
User Responsibility: You are responsible for ensuring that anyone accessing our site via your connection complies with these terms.
Account Security: If you create an account, you must keep your login details secure. We reserve the right to disable accounts in case of any breach.

4. Intellectual Property

All content on this website—including product descriptions, mattress designs, images, branding, and code—is owned by [Your Brand Name] or its licensors. You may use this content for personal purposes only and must not reproduce or distribute it without permission.

5. Product Information

We specialise in mattresses and sleep-related products. While we aim for accuracy, product descriptions, images, and specifications may vary slightly. All images are for illustrative purposes.

6. Orders & Payment

By placing an order, you agree that:

  1. All information provided is accurate
  2. Payment is authorised
  3. You are legally capable of entering into contracts

We reserve the right to cancel or refuse orders due to pricing errors, stock issues, or suspected fraud.

7. Delivery

We deliver across the United Kingdom. Estimated delivery times are provided at checkout but are not guaranteed. Delays may occur due to logistics or external factors.

8. Returns & Trial Period

We offer a sleep trial on selected mattresses. If you are not satisfied, you may return your mattress within 365 nights trial period, subject to our Returns Policy.

Custom or made-to-order items may not be eligible for return unless faulty.

9. Warranty

Our mattresses come with a 10-year warranty, covering manufacturing defects. This does not include normal wear and tear, misuse, or accidental damage.

10. Limitation of Liability

We are not liable for indirect or consequential losses arising from the use of our website or products.

Nothing in these terms excludes liability for:

  1. Death or personal injury caused by negligence
  2. Fraud or fraudulent misrepresentation

Your statutory rights under UK consumer law remain unaffected.

11. Security

We do not guarantee that our website will be secure or free from bugs or viruses. You must not misuse the site by introducing malicious material or attempting unauthorised access.

12. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content or practices.

13. Acceptable Use

You must not use our website:

  1. For unlawful or fraudulent purposes
  2. To distribute harmful or misleading content
  3. To impersonate others
  4. To disrupt or damage the website

We reserve the right to suspend or terminate access if these rules are violated.

14. Changes to These Terms

We may update these Terms of Service at any time. Continued use of the website indicates your acceptance of any changes.

15. Contact Us

If you have any questions, please contact us:

Email: hello@one-third.co.uk
Address:Unit 2 Day Street, Dewsbury WF13 3LJ